Customer Service Skills for Techies
Customer Service Skills for Techies Online Course in Botswana
2KO Africa offers IT consulting, technical IT services and top-of-the-range IT training on multiple platforms. Our best-of-breed computer courses are presented as instructor led classes or as online internet-based elearning. from the comfort of home or work.
Overview
As the title suggests this series looks at customer service
skills, specifically for those in a technical role. This series
explores the world of interpersonal skills, as well as principles
for effective communication and also takes a look at the most common
issues reported to the Service Desk. This series is indented for
those with a passion for good customer service; those who want to
improve their communication skills, as well as those who are looking
at a career in a service desk environment.
Details about this course
10 hours 29 minutes of learning
Includes video, presentations, workbooks, quizzes, flashcards &
games
Receive a Certificate of Excellence on successful completion
Presented by highly qualified, industry leading experts
12 Months access (Unless indicated otherwise)
To buy a course now using Credit Card, click the icon below